Effective date: Last year
This Privacy Policy explains how Wittd ("we", "us", or "our") collects, uses, and shares personal information when you use our collaborative workspace platform, browser proxy tooling, feedback collection features, and any associated websites, applications, APIs, email notifications, or services (collectively, the "Services"). By using the Services, you agree to the practices described here. If you do not agree, please discontinue use of the Services.
We collect information you provide directly, such as account details, workspace and project names, feedback content, attachments, and billing information. We also automatically collect usage data, including device information, IP addresses, proxy session logs, timestamps, and diagnostic data to maintain platform reliability. When you integrate third-party services (for example, Notion), we collect the data you authorize us to access so the integration can function.
We use the information we collect to provide, secure, and improve the Services; personalize workspaces and notifications; process payments and manage subscriptions; monitor and prevent abuse; provide customer support; and communicate updates or marketing messages consistent with your preferences. We may use aggregated or anonymized data for analytics and product development.
We do not sell your personal information. We share data with trusted service providers that help us operate the Services, such as hosting infrastructure, analytics, payment processors, and customer support tools. These partners access data only to perform services on our behalf and are bound by contractual privacy obligations. We may disclose information if required by law, to respond to valid legal process, or to protect the rights, property, or safety of Wittd, our users, or the public.
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we will delete or anonymize it in accordance with our retention policies. Workspace owners can request deletion of specific content by contacting support.
We implement technical and organizational safeguards designed to protect personal information against unauthorized access, loss, or misuse. These measures include access controls, encryption in transit, logging, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for securing the devices you use to access the Services.
Wittd operates from the United States and may process information in other countries where we or our service providers operate. When we transfer personal information internationally, we rely on lawful transfer mechanisms and safeguards, such as standard contractual clauses, to protect your data.
Depending on where you live, you may have rights to access, correct, delete, or restrict the processing of your personal information, or to object to certain processing activities. You can manage many settings in your account dashboard. For additional requests, contact us using the details below. We will respond in accordance with applicable data protection laws.
The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will take steps to delete it promptly. If you believe a child has provided information to us, please contact support immediately.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will provide reasonable notice through the Services or by email. The updated policy will become effective on the date indicated at the top. Continued use of the Services after that date constitutes acceptance of the changes.
If you have any questions about this Privacy Policy or our data practices, contact us at [email protected].